Get App

The screen gets stuck or I cannot scroll properly. What should I do?

Some devices may experience scrolling or display issues in certain tracker screens. Here are some steps to try:


1. Force close the app and reopen it
2. Make sure you are on the latest version from your app store
3. Try clearing the app cache: go to your device Settings, then Apps, find the app, and tap Clear Cache (this does not delete your data)
4. Log out and log back in to refresh your session

If the issue continues, please let us know so we can investigate:
Report a Bug

Your data is safe on our servers and will sync back when you log in.

Last updated: April 25, 2026

Need more help? ChatGPT ChatGPT | Claude Claude

Was this article helpful?

Back to Top
Get help from AI Support
+