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I forgot my password or cannot log in. What should I do?

If you cannot log in, try these steps:


Email/password login:
1. Go to the login screen and tap Forgot Your Password
2. Enter the email address you signed up with
3. Check your inbox (and spam/junk folder) for the reset link
4. Tap the link and set a new password

Apple or Google Sign-In:
If you originally signed up using Apple Sign-In or Google Sign-In, you do not have a password. Use the Apple or Google button on the login screen instead.

Still stuck?
If the reset email does not arrive or the link does not work, contact us at support@careclinic.io with the email address you signed up with and we will help you get back in.

Last updated: April 24, 2026

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