I forgot my password or cannot log in. What should I do?
If you cannot log in, try these steps:
Email/password login:
1. Go to the login screen and tap Forgot Your Password
2. Enter the email address you signed up with
3. Check your inbox (and spam/junk folder) for the reset link
4. Tap the link and set a new password
Apple or Google Sign-In:
If you originally signed up using Apple Sign-In or Google Sign-In, you do not have a password. Use the Apple or Google button on the login screen instead.
Still stuck?
If the reset email does not arrive or the link does not work, contact us at support@careclinic.io with the email address you signed up with and we will help you get back in.
Last updated: April 24, 2026