Why does the app keep signing me out, and where did my entries go?
Being signed out repeatedly usually means the app is not staying connected to your account rather than anything being lost. Your entries live on your account on our servers, so signing back in with the same method restores them. Sign in the same way you originally created the account: an account made with Apple or Google will not open with an email and password, and a second account made with a different method starts empty, which is what usually looks like missing data. If entries were added while offline, they upload the next time the app is open with a connection, so open the app and leave it in the foreground for a moment before checking. If it continues, contact us through the support form at careclinic.io/contact-us with the email address you signed up with.
Last updated: September 25, 2026